Frequently Asked Questions before you go
Do flights have to actually go round the world?
When is the cheapest time to go?
If I don’t live in the UK can I still make a booking with
you?
What does the phase ‘surface’ mean?
What is the tax that everyone keeps quoting - is it V.A.T?
Is roundtheworldflights.com just another Internet start up?
Why should I book with you?
Are you ATOL and IATA bonded?
How far ahead can I book?
Can I pre-book my first night's accommodation?
Why do I need travel insurance?
How much notice do I have to give to change my dates?
Can I change destinations whilst I'm away?
How much luggage can I take?
What is the difference between a paper ticket and an e-ticket
and what do I need to carry?
When is the best time to start planning and purchasing
my trip?
Will I get a better price if I wait until the last
minute?
Can I make up my own itinerary?
What Gear will I need?
Do flights have to actually go round the world?
Not at all, you can do pretty much anything you want, although prices can vary hugely
for the more complicated routes. Some round the world tickets will insist that you
actually go round the world but others don't, so it's down to your consultant to
find the route that most suits you.
When is the cheapest time to go?
Generally after Easter and before the summer holidays - all airlines have different
seasons - ask us and we can get the best deals. Many airfares are based on when
you start your trip. The lowest fares occur in low season and the highest fares
are in high season - Here is a very general guide:
January - Shoulder / Low Season
February - Low Season
March - Low Season
April - Low Season
May - Low Season
June - Low / High Season
July - High Season
August - High Season
September - Low Season
October - Low Season
November - Low Season
December - Shoulder / High Season
If I don't live in the UK can I still make a booking
with you?
Yes you can - but it would be better to organise flights that commence in the UK.
Please feel free to ask us.
What does 'Surface' mean?
This means you will fly in and out of a different city or country. In other words
you will travel between them by other means, perhaps by train, bus or boat.
By choosing the right overland journey you can see and experience more of a country.
A round the world trip should be more about seeing things you’ll never see
again, rather than rushing through airports and sitting on buses ‘just to
get there’. Really “see” the countries you go to rather
than just “visit”. These are just a few of the overland choices
that are extremely popular and safe!
-
Bangkok surface Singapore.
-
Delhi surface Mumbai
-
Sydney surface Cairns
-
Auckland surface Christchurch
-
New York surface San Francisco
-
Santiago surface Lima
Some overland routes fit perfectly with an overland tour.
-
Nairobi surface Victoria Falls (see
here)
-
Victoria Falls surface Cape Town (see
here)
-
Moscow surface Beijing (see
here)
-
Beijing surface Hong Kong (see
here)
What is the tax that everyone keeps quoting - is it V.A.T?
No it is not V.A.T. The tax is airport tax, money that the airport is charging you
to use its facilities. This used to be collected at the airports but is now payable
in advance when you purchase your ticket. There are still a few countries
in which your taxes are collected at the airport, for example Thailand, New Zealand,
Fiji and China. However, most airport taxes are paid up front with your airfare.
As a rule of thumb, on a journey with say 6 or 7 stops, you should expect to pay
around £150 in taxes - possibly more if you have a few stops in the USA, Canada
or Australia. On a more complicated route with a dozen or even 15 stops, taxes
could add up to over £250 per person.
Recently you will have two new extra charges – Security Charges, about £2.50
per flight and secondly Fuel Surcharges. All airlines have different fuel
surcharges and these can be as much as £55 per flight. As these taxes
and surcharges frequently change we will advise you the exact amount when you make
your booking and pay your balance. Yes it’s true, the more flights you
have the more tax you pay. But remember less is more. You’re more
likely to enjoy a six-month trip seeing four countries properly, than trying to
visit ten countries in over six months. The good news, unlike most countries worldwide,
the UK has no VAT on flights!
Is roundtheworldflights.com just another Internet start up?
Not at all, roundtheworldflights.com is now in our 8th year and is a Global Village
company, trading since 1997 more about us
Why should I book with you?
The list is endless; we hardly even know where to start! In short it's because this
is an area that we specialise in. Our consultants spend hour upon hour, day
upon day just working on round the world enquiries. During this time they
come across new airline routes and unusual schedules and services. This enables
them to help you get just that little bit more out of your round the world ticket.
All our consultants are well travelled and are in touch with regular travellers
every day. We can often give you a good idea of what to expect in most parts
of the world. For example overland travel is a magnificent way to see more
of a county. The most popular overland journey has to be “Thailand to
Singapore” and we would highly recommend this choice. However if you
were thinking of travel overland from India to Thailand, we would strongly advise
you against this. Travel through Myanmar is extremely difficult due to visa
and boarder restrictions. The link to the Foreign Office website is constantly
updated and widely accepted as giving excellent information. You should certainly
follow any advice given
here.
Is my money safe with roundtheworldflights.com?
Absolutely. The company has an Air Travels Organiser’s License (ATOL - 6283)
granted by the Civil Aviation Authority (CAA). ATOL protects you from losing your
money or being stranded abroad. It does this by carrying out checks on the tour
operators and travel organisers it licenses, and requiring a financial guarantee
called a bond, which is lodged with us.If a tour operator goes out of business,
the CAA will make a refund to you, or if you're abroad, we'll arrange for you to
finish your holiday and fly home. For further information please visit the ATOL
website at www.atol.org.uk. The company is
also a member and is bonded by the International Air Travel Association (IATA -
91257073), which allows us to issue tickets on our premises in Islington. All RTW
airline tickets also include Schedule Airline Failure Insurance (SAFI) - which will
be added to your invoice if scheduled airline flights are booked. RTW Travel insurance
is strongly recommended at all times more
How far ahead can I book?
You may book airline seats up to 11 months in advance. As a result the travel
dates towards the end of your itinerary may not necessarily be the ones that you
intend to travel on - we call these dummy dates. You will normally change these
dates at a later date before you go, or at an airport half way through your trip.
Can I pre-book my first night accommodation?
Booking the first 2-3 nights accommodation can make all the difference. Check
out our roundtheworldflights.com hotels online - from
3 star to 5 star luxury!
Why do I need
travel insurance?
Well if you break your leg in Cambodia on a scooter and you have to be flown home
then that can cost £150K plus - 10 times as much in the States - so unless
you've got very very rich parents (we're talking Sunday Times Rich list Top 100)
then get a decent travel insurance - not one from a chemist or local butchers -
use a specialist that offers a policy that provides high medical expenses, repatriation
and good legal cover at the very least. You don't have to buy it through us but
you'd be a village idiot not to get insurance from somewhere. If you are cost conscious
or don't plan on taking much of value with you, we have negotiated rates that include
and exclude cover for baggage and money from 1 month up to 12 months. We believe
that the rates and cover that we offer are among the best you will find. See
details here
How much notice do I have to give to change my dates?
If you do not intend to take a confirmed flight, you must change your dates before
the flight departs. Failure to do so may result in the airline cancelling your remaining
flights. As a rule of thumb it is important you change your flight dates at least
three days before the flight is due to depart.
Can I change destinations whilst I'm away?
In most cases you will be able to re-route your ticket although this will cost a
little more (GBP£75-£250 plus any changes in taxes or any increases
in fuel surcharges) and involve you going into an airline office or at an airport
to have the ticket re-issued. Please note this procedure can take a while as the
airline in the country you are in has to contact their office in London to get the
ticketing details. Also the tickets we sell are quite complicated and it can take
longer to reissue a ticket in Ulan Bataar that it would at Heathrow.
How much luggage can I take?
The most common system used, is the weight system. This allows you to take the following
amount of luggage at no extra cost to you.
• Economy Class 20-23kg (depending on the airline)
• Business Class 30kg
• First Class 40kg
If you travel via the North America then you are sometimes allowed to take two pieces
of luggage, each piece up to 62 inches (158cm) in total dimensions (length + height
+ width) and maximum weight 20kg each.
If you have a ticket with several flights, bear in mind that the same baggage allowance
may not apply to each flight on your itinerary! If you plan on taking more
than your allowance, we recommend that you contact the airline in advance so that
you know what excess baggage charges to expect. At the discretion of the airlines,
you may be allowed extra baggage allowance for certain items such as sports equipment,
including golf clubs, skis or a surfboard. It is essential that you confirm
these details with the airlines you will be travelling with. Children (paying
50% or more of the applicable fare) will receive the adult baggage allowance.
Infants (paying 10% of the applicable adult fare) will be permitted a free allowance
of one checked in bag, not exceeding 20kg.
What is the difference between a paper ticket and an e-ticket
and what do I need to carry?
E-tickets are the future of air travel and are issued in approximately 95% of all
cases with round the world itineraries – this figure is increasing on a monthly
basis and the day is not far off when we will have all tickets issued as e-ticket.
Why not yet? – simply because smaller airlines and airports
are not yet ready to issue and accept them due to the necessary technology not being
present.
With a paper ticket – you must have this with you whenever
you check in for a flight just as you always have had to.
With an e-ticket – you just need your passport and a smile!
We will also send you a booking confirmation - this will have all your flight details
on it - We recommend that you always keep an itinerary with you or on your hotmail
or gmail account to remind yourself of flight dates and times.
When is the best time to start planning and purchasing my
trip?
4-8 months before your first planned departure date. This will ensure that you get
the best prices and that there is seat availability.
Will I get a better price if I wait until the last minute?
No. Last-minute fares are usually the highest fares for people who have to travel
regardless of the price. Seats on the airlines that offer the best value, and seats
allocated to the lowest fares, are usually the first to sell out. We can often get
discounts even for last-minute travel, but we can almost always get even better
prices on the same airlines and routes if you can plan and purchase your tickets
further in advance.
Can I make up my own itinerary?
Yes, absolutely. The sample routes and prices on our Web site are only examples
of the endless number of possibilities for your RTW- rarely do any of our clients
follow the same route. Please visit “Build your own flights” and you
can create your own customised route and get an instant online price estimate.
What Gear will I need?
Essentials
Backpack (About 65 litres capacity should do)
Day pack
Passport - don't forget it - by the end of your trip you will know your passport
number off by heart
Insurance
Flight tickets or e ticket receipts - you will always get a booking confirmation
from roundtheworldflights.com
Bus pass, Visas - double check which ones you need Immunisation record,
Travel Insurance documents, Diary, Address Book, All emergency numbers,
Passport photos (8 minimum), Pens, A pencil, Glasses/contact lenses, Prescriptions
Medications, Photocopies of documents, Sunglasses, Identity cards (student or Under
26 card), Discount cards (VIP backpacker card)
Medical
First Aid Kit
Extras for your first aid kit
Anti malarial tablets, Inoculation certificates, Immodium, Paracetemol, Rennies,
Nurofen (Ibuprofen), Savlon, Small plasters, Athletes foot powder, Talc, Moisturiser,
Throat lozenges, Multi Vitamins, Tweezers, Pointed scissors (or a Swiss Army knife),
Water purification tablets, Thermometer
Bedtime
Sleeping bag
Inner sheet Sleeping bag (Save cash and make your own!)
Thermarest
Travel Gear
iPod, Camera (Digital), Mobile phone (Enabled for abroad), batteries, Charging units,
Travel adapter, Waterbottle, A good money belt, Combination padlocks
Money - make sure you've saved enough!
Visa Credit card (get your PIN!)
Mastercard Credit Card (get your PIN!)
ATM "hole in the wall" card like a
cirrus or maestro (Check the back of your normal ATM card - remember your
PIN!)
Pre-paid card (get from the post office)
AMEX US Dollar Travellers Schedules
Washbag - stay clean - stay well - smell better
Travel toothbrush, Toothpaste, Suncream (waterproof and factor 25 at least), Shampoo,
Conditioner
Shaving stuff, Sewing Kit, Ear plugs, Contraception, Tissues (big box), Lip balm,
Safety pins
Flannel, Female sanitary towels, Brush or comb, Deodorant, Condoms, Toilet paper,
Wet wipes
Dental floss, Moisturiser, Nail clippers, Travel towel, Tooth brush guard
Essential Gear
Universal sink plug , Peg free clothes line, Travel wash (for clothes)
Lighter or waterproof matches, DEET repellent , Electronic repellent
Swiss Army Knife (with corkscrew...), Small Maglite torch , Head torch
Knife, fork & spoon set , Compass , Tea spoon, mug (try making a cup of tea
on the Trans Siberian with a swiss army knife...)
Clothes and Footwear and if you forget anything you will curse
Long sleeved shirt, Jeans, Smart combat trousers, Sun hat, Travel sandals, Trekking
shoes
Shower proof jacket, 4 pairs of pants and socks, Shorts, Belt, Cotton T Shirts,
Swimming gear
Cotton shirts, Long sleeved T Shirts, Sweater, Sarong (for your Beckham moments),
Fleece
Woolly hat, Scarf and gloves, Thermal underwear
Handy Gear that makes travelling more enjoyable
Books (Dostoyevsky soon gets a little dull on the beach), Guidebooks (We like the
maps in Lonely Planet), Phrase book, Address book, Telephone card, Job reference
letter, Family photos, Diary, Re-sealable plastic bag, Large black bin bag, A toilet
roll (Super Essential!)
Make a list of the following and give photocopies to your family or good friend.
Ask them to put them in a safe place in case you need to contact them.
Also take a set with you. Also email them to your hotmail or gmail account.
Drivers licence
Embassy Addresses
Serial number of tickets
Glasses/contact lens prescription
Passport number and date issued
Serial numbers of travellers cheques
Serial numbers on valuables e.g. cameras Youth Hostel card / other membership
All insurance details & emergency contacts
Credit card numbers (Do not take copies with you)
Emergency numbers to cancel your card (Do take copies with you)
Emergency Numbers of family and friends